Community Satisfaction Survey results 01-19-11

Hawai’i Police Department
Office of the Chief
Harry S. Kubojiri
Phone: 961-2244
January 19, 2011

Media Release

Chief Harry Kubojiri wishes to thank the members of the public who participated in the Hawai’i Police Department’s Community Satisfaction Survey during December 2010.

The public may view the survey summary on the Police Department’s website at

The chief and his staff are in the process of analyzing all the individual comments so the Police Department can identify common concerns. The chief will then respond to the most common concerns expressed by community members who participated in the survey. The responses to the public’s comments/questions will be posted (along with the questions) on the Police Department’s website.

Chief Kubojiri said the survey and follow-up analysis are tools to assist him in

  • identifying problem areas the community is experiencing with the Police Department
  • determining if he can rectify those issues through specific training of Police Department personnel
  • making changes to policies and procedures if necessary
  • clarifying misinformation about laws and/or police practices

“Your input is a key component in helping us achieve the Police Department’s core value of Community Satisfaction,” Kubojiri said. “We thank you again for taking time out of your busy schedules to participate in our survey and helping us improve our services to the community.”

In addition to processing comments from the survey, the Police Department will continue to hold monthly public meetings around the island to respond to concerns from the public. Chief Kubojiri encourages community members to attend these public meetings or communicate their concerns or comments using the “Feedback” link on the Police Department’s website.

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