Hawaiʻi Police Department
Criminal Investigations Division
Lieutenant Gregory Esteban
Big Island police are warning the public about a credit card scam.
Several citizens have reported receiving suspicious messages on their mobile devices. A recorded messages claims that the caller’s credit card or debit card has been deactivated due to a security breach and directs the recipient to press “1” to reactivate the card. Upon pressing “1,” the potential victim is directed to a live voice, usually a person with a foreign accent, who asks for confidential financial information, such as the card number, expiration date and other information that could lead to identity theft.
Police urge anyone who receives such a call to hang up without providing any identifying or financial information. In addition, they should call their wireless service provider to find out how they can block future nuisance calls originating from that number.