Community Satisfaction Survey

Chief Harry Kubojiri and his top commanders have completed their analysis of individual comments from members of the public who participated in the Hawaiʻi Police Department’s Community Satisfaction Survey during December 2010.

You may view the most common concerns from the public and the chief’s responses by using the Frequently Asked Questions link below.

You may view the survey summary using the Community Satisfaction Survey 2010 link below.

Chief Kubojiri said the survey and follow-up analysis were tools to assist him in

  • identifying problem areas the community is experiencing with the Police Department
  • determining if he can rectify those issues through specific training of Police Department personnel
  • making changes to policies and procedures if necessary
  • clarifying misinformation about laws and/or police practices.

“Your input has been a key component in helping us in our quest to achieve the Police Department’s core value of Community Satisfaction,” Kubojiri said. “We thank you again for your participation in our survey and for helping us improve our services to the community.”

In addition to addressing concerns raised in the survey, the Police Department will continue to hold monthly public meetings around the island to hear and respond to issues raised by the public.

If you participated in the Community Satisfaction Survey but your concerns weren’t among the Frequently Asked Questions, the chief encourages you to raise your concerns at one of the public meetings or by using the Feedback link on this website.

Link to the survey summary of the Community Satisfaction Survey 2010.

Link to the Frequently Asked Questions from the 2010 survey and the chief’s responses.

Link to the survey summary of the Community Satisfaction Survey 2009.