Community Satisfaction Survey

A note from Chief Harry S. Kubojiri:

The employees of the Hawai‘i Police Department appreciate the time community members took to participate in our Community Satisfaction Survey in May 2013. We particularly thank participants for their individual comments, as these will serve to strengthen our department by pointing out ways we can better deliver our services and by highlighting issues that we might not have considered.

We are ever mindful that our department’s effectiveness is ultimately determined by the confidence and cooperation of the community we serve.

Below are links to the Survey Summary, an Analysis of the responses to multiple-choice questions, and my responses to the most Frequently Asked Questions raised in the survey by individual comments.

In addition to addressing concerns raised in the survey, the Police Department will continue to hold monthly public meetings around the island to hear and respond to issues raised by the public. Realizing that the times of these monthly public meetings may not be conducive to well-attended meetings by community members, the public is reminded that they may request individual community meetings through the captain in their district.


Link to the survey summary of the Community Satisfaction Survey 2013

Link to Analysis – Community Satisfaction Survey 2013

Link to Frequently Asked Questions – 2013 and the chief’s responses

Link to the survey summary of the Community Satisfaction Survey 2010

Link to the Frequently Asked Questions-2010  and the chief’s responses

Link to the survey summary of the Community Satisfaction Survey 2009