Community Satisfaction Survey

A note from Police Chief Benjamin Moszkowicz:

The department conducts a Community Satisfaction Survey every two years as part of its national accreditation process. The most recent survey was conducted from February 1, 2023 to February 28, 2023.

“At the most basic level, our job in the police department is to help the public feel safe. The only way we can gauge our success and identify areas for improvement, is to solicit feedback from the community.

“It is only through honest communication that we have any hope of continuing to improve the department and the community.”

Knowing that our department’s effectiveness is ultimately determined by the confidence and cooperation of the Hawaiʻi Island community we serve, the survey included both multiple choice questions and an opportunity to make individual comments that helps us in determining Hawaii Police Department’s strengths and weaknesses. 

Mahalo to all those who participated in completing the 2023 HPD Community Satisfaction Survey. We received a record number 1, 579 responses, a 51 percent increase over the previous record of 1,041 responses received in 2021.

See the links below for the results of the Hawaiʻi Police Department’s Community Satisfaction Survey in previous years. 

Link to the survey results of the 2023 Survey Questions and Responses

Link to the survey results of the 2021 Survey Questions and Responses

Link to the survey results of the 2019 Survey Questions & Responses

Link to the survey results of the Community Satisfaction Summary 2016

Link to the survey summary of the Community Satisfaction Survey 2013

Link to Analysis – Community Satisfaction Survey 2013