Community Satisfaction Survey

 

A note from Police Chief Paul K. Ferreira:

In keeping with our department’s Vision Statement that: The Hawaiʻi Police Department is committed to providing the highest quality of police service and forming partnerships with the community to achieve public satisfaction making the Big Island a safe place to live, visit, and conduct business. We are again asking members of the public to participate in an anonymous Community Satisfaction Survey for the Hawaiʻi Police Department during the month of April that will be available on our department’s website. (The Survey is now closed. April 30, 2019)

Knowing that our department’s effectiveness is ultimately determined by the confidence and cooperation of the community we serve, the survey includes both multiple-choice questions and an opportunity to make individual comments that will aid us in determining the Police Department’s strengths and weaknesses.

By comparing the results of this year’s survey with the results of past surveys, the department can gauge where it has improved and where it needs further improvement. 

The public is encouraged to continue to provide feedback throughout the year by using the “Feedback” link on this website.


Link to the survey results of the Community Satisfaction Summary 2016

Link to the survey summary of the Community Satisfaction Survey 2013

Link to Analysis – Community Satisfaction Survey 2013

Link to Frequently Asked Questions – 2013 and the chief’s responses

Link to the survey summary of the Community Satisfaction Survey 2010

Link to the Frequently Asked Questions-2010  and the chief’s responses

Link to the survey summary of the Community Satisfaction Survey 2009