Community Satisfaction Survey

A note from Police Chief Paul K. Ferreira:

In keeping with our department’s Vision Statement that, “the Hawaiʻi Police Department is committed to providing the highest quality of police service and forming partnerships with the community to achieve public satisfaction making the Big Island a safe place to live, visit, and conduct business,” the department conducts a Community Satisfaction Survey every two years. The most recent survey was conducted from April 1, 2021 to April 30, 2021.

Knowing that our department’s effectiveness is ultimately determined by the confidence and cooperation of the Hawaiʻi Island community we serve, the survey included both multiple choice questions and an opportunity to make individual comments that helps us in determining Hawaii Police Department’s strengths and weaknesses. 

The comment period for the 2021 Community Satisfaction Survey is now closed. Thank you for your participation.
Please click on the link to take the 2021 Community Satisfaction Survey


See the links below for the results of the Hawaiʻi Police Department’s Community Satisfaction Survey in previous years. 

Link to the survey results of the 2021 Survey Questions and Responses

Link to the survey results of the 2019 Survey Questions & Responses

Link to the survey results of the Community Satisfaction Summary 2016

Link to the survey summary of the Community Satisfaction Survey 2013

Link to Analysis – Community Satisfaction Survey 2013